English 
Türkçe 
Deutsch 
Русский 
Українська 
About Us
Aksel Mediator & Law Firm, is an independent legal organization offering mediation and legal services in Alanya. Our Founder Attorney M. Bige Aksel AcarA graduate of Istanbul University Faculty of Law, he completed a master's degree in Economic Law at Istanbul Bilgi University. Since 2016, we have been providing a wide range of services, including mediation and litigation, to individuals and businesses in Alanya and the surrounding area. Our goal is to prevent unnecessary prolongation of disputes and to provide our clients with predictable, measurable, and sustainable solutions, both in terms of time and cost.
Alanya mediation and preventive law Our approach includes early assessment of each case, mapping of legal risks, and establishing healthy communication channels between the parties. Employment law, commercial law, enforcement-bankruptcy In the areas we operate, particularly contract law, we prioritize resolving disputes through mediation whenever possible. If litigation is necessary, we transparently share the stages of strategy development, evidence management, and trial planning, making every step of the process accessible through written and digital channels.
Attorney Arbl. M. Bige Aksel Acar - Founding Attorney
Focusing on business, commercial, and enforcement and bankruptcy law, she is an experienced attorney in mediation, negotiation, and litigation strategy. As a founding attorney at Aksel Mediation & Law Firm since 2016, she has been serving individuals and companies on amicable pre-trial dispute resolution and effective litigation management. Technical competence, supported by training in KVKK, composition, and actuarial law, is combined with transparent communication, measurable results, and a firm commitment to ethical principles.
Education
Istanbul Bilgi University – Economic Law, Master's Degree
Istanbul University Faculty of Law – Undergraduate (2008–2012)
Experience
Aksel Mediation & Law Firm – Founding Lawyer (2016– )
Mediation, labor law, commercial law, enforcement-bankruptcy; contract management, negotiation and litigation strategy.Istanbul Coban Law Firm – Lawyer (2012–2016)
Commercial disputes, debt collection, enforcement and contracts.Istanbul Bagatur Law Firm – Internship/Work (Summer 2012)
Trial preparation, file and evidence management.Alanya Lawyer Hayati Bora – Internship/Work (Summer 2011)
Petition and case law research.
GDPR Compliance Consulting
The Law No. 6698 on the Protection of Personal Data (KVKK) directly concerns every business that processes customer, employee, guest, or visitor information. Compliance is not achieved through a few ready-made texts, but by ensuring that every step, from the moment the data enters the business until it is deleted, is structured according to the law.
Our firm provides legal advice to businesses and institutions throughout this process. The current situation is reviewed together, deficiencies are prioritized, necessary texts and procedures are prepared; and regular reviews are planned to ensure compliance continues in daily operations.
How does the adaptation process proceed?
The scope of the steps varies depending on the business, but the order remains the same.
-
Preliminary meeting and scope
The field of activity, units, software used, and service providers are discussed; the scope and timeline of the work are clarified.
-
Data inventory
KVKK articles 4-6The document identifies which personal data is processed in which unit, for what purpose, and on what legal basis. Special categories of data, such as health and biometric data, are also marked separately.
-
Information and explicit consent
KVKK articles 5, 10Separate information notices are prepared for each relevant group of people, such as employees, customers, guests, and visitors. Explicit consent is obtained only when truly necessary and separately from the information provided.
-
Transfers and contracts
KVKK articles 8, 9Parties with whom data is shared, such as accounting, software, cloud computing, and shipping, are identified. Data processing agreements are drawn up, and a legal basis is established for international transfers.
-
Security measures and policies
KVKK Articles 7 and 12Access permissions, log management, retention and destruction periods, and intrusion response procedures are documented in writing; their applicability is checked together with the technical team.
-
VERBIS and continuity
KVKK Articles 12, 16If registration is required, VERBİS registration is completed or updated. Employees receive awareness training; periodic reviews are planned to address changes in legislation and processes.
Key topics by sector
The law is the same for everyone; the concentration of risk varies depending on the sector.
- Hotel and accommodation
- Separating legally mandated processes, such as identity verification, from marketing-related processes, as well as booking platforms and data relating to foreign guests.
- Health and aesthetics
- Health data is special category personal data; the processing conditions and additional security measures to be taken will be evaluated separately.
- E-commerce
- Cookie preferences, membership and order processes, permissions for commercial electronic communications, and data sharing with payment and shipping companies.
- Real estate and property
- Foreign buyers' identity and passport information, permission to share this information with third parties for title deed and official procedures, and permission for post-sale communication.
- Site and apartment managements
- Camera recordings, resident and visitor information, contact data used for fee tracking, and access permissions in management software.
- employers
- Personnel files include sensitive personal data such as resumes collected during the recruitment process, employee monitoring applications, and health reports.
Documents prepared at the end of the study
It is prepared in whole or in part, depending on the needs of the business.
- Personal data processing inventory
- Information texts according to relevant person groups.
- Explicit consent forms where required.
- Personal data storage and destruction policy
- Cookie policy and cookie consent framework
- Contact Person Application Form and Response Procedure
- Data breach response and notification procedure
- Data processor agreements and privacy undertakings
- Standard contracts for international transfers.
- Training and internal audit records
Frequently Asked Questions
Does the Personal Data Protection Law only concern large companies?
No. The law covers all natural and legal persons who process personal data. The size of the business only affects the scope of certain obligations, such as VERBİS registration; disclosure, data security, and response to applications are applicable to every business.
Does completing the VERBİS registration mean compliance is complete?
No. VERBİS registration is only one part of compliance. Registration alone is not sufficient without establishing an inventory, information texts, security measures, and internal procedures.
What should be done if a data breach occurs?
First, the scope of the breach is determined and its impact is limited. The Personal Data Protection Board is notified within 72 hours of learning of the breach, and the affected individuals are notified as soon as reasonably possible. Therefore, the intervention procedure must be in place before the breach occurs.
Are there any issues using cloud, email, or booking services located abroad?
These services often involve the transfer of personal data abroad. Since June 1, 2024, the transfer must be based on a decision of adequacy, one of the appropriate safeguards such as a standard contract, or limited exceptions. The standard contract must be notified to the Personal Data Protection Authority within 5 business days of its signing.
Are the GDPR texts prepared before 2024 still valid?
With the amendments that came into effect on June 1, 2024, the conditions for processing special categories of personal data and the rules for transferring them abroad have been revised. Information and explicit consent texts and transfer grounds prepared before this date may need to be reviewed.
The scope of the study is determined by the size of the business, its field of activity, and the types of data it processes. For detailed information, please see below. on the contact page You can reach our office through these channels.
Certificates and Trainings
-
Mediation Training – Antalya Science University (November 2019)
-
Qualified Calculations Training Resulting from Labor Law (October 2019)
-
Actuarial Education – Antalya Science University (October 2019)
-
Expert Witness Training – Antalya Science University (September 2019)
-
Personal Data Protection Law (KVKK) Training (June 2019)
-
Mediation Training (February 2019)
-
Advanced Calculations Resulting from Commissariat, Bankruptcy and Enforcement – TBB TÜRAVAK, Ankara (December 2018)
-
Intellectual and Industrial Property Rights Law – BRAND – TBB TÜRAVAK, Ankara (November 2018)
-
Appeals Law Training – Başkent University / TÜRAVAK, Ankara (January 2017)
-
Health Law Education – Istanbul Özyeğin University (December 2013)
-
New Turkish Commercial Code Training (July 2012)
-
Model United Nations (MUN) – Greece (April 2012)
Areas of Expertise
-
Mediation and negotiation
-
Labor law (reinstatement, termination, receivables, mobbing)
-
Commercial law (contracts, unfair competition, companies)
-
Enforcement and bankruptcy law (debt collection, seizure, composition processes)
-
KVKK compliance, data processing inventory and policy documentation
Our Areas of Expertise
Mediation and Negotiation
Without taking disputes to the court process, fast and cost-effective We aim to conclude in a way that protects the balance of interests of the parties and is applicable and sustainable. agreement texts We prepare.
Services: Preliminary assessment and risk analysis, mediation application and process management, session strategy, proposal/memorandum drafts, agreement protocol writing, implementation and follow-up.
Labor Law
In employee-employer relations predictable and compliant We produce solutions. Reinstatement, unfair termination, severance/notification, overtime and mobbing in their claims preventive counseling We also offer dispute resolution.
Services: Contract and policy texts, termination and warning processes, preparation for mediation sessions, evidence-witness strategy, receivables calculations, litigation and enforcement proceedings.
Commercial Law
Contractual and operational needs of companies practical, applicable We bring solutions. Unfair competition, supply-dealership relationships, corporate law and we provide effective process management in trade receivables and reduce risks in advance.
Services: Preparation/review of commercial contracts (sales, service, distributorship, confidentiality, etc.), company general assembly and management decisions, share transfer processes, unfair competition warnings and litigation.
Enforcement and Bankruptcy Law
In the collection of receivables fast and systematic implements methods, and restructuring and concordat We evaluate options such as: We create a strategic roadmap at each stage.
Services: Non-judgmental/judgmental enforcement proceedings, removal/cancellation of objections, seizure and lien proceedings, order list, bankruptcy/concordat applications, restructuring negotiations, collection and closure.
KVKK Compliance and Data Processes
Law No. 6698 Personal Data Protection Law (KVKK) institutions end-to-end within the framework of data processing lifecycle maps, aligns processes with legislation and sustainable We establish a management system. The compliance project begins with clarifying the purposes and legal grounds for data processing; data minimization, storage periods, access permissions, deletion–destruction–anonymization policies and technical/administrative measures We continue with the correct formulation of disclosure obligations, explicit consent Determination of the situations that require it, Cookie Policy and arranging marketing permissions (including IYS integrations) are important parts of the process.
Our approach is not just to produce documents, compatible with daily operation is to establish a framework. Therefore, department-based VERBIS registration strategy, supplier-subcontractor agreements Provisions for data processing, data transfer abroad conditions, DPIA/Data Protection Impact Assessment, breach notification procedure, employee training And periodic inspection plan are included in the scope. Thus, instead of “compliance on paper,” measurable and traceable A KVKK culture is created.
Information Technology Law
In the ecosystem of digital platforms, e-commerce, social media and software We address emerging legal needs from both technical and legal perspectives. Law No. 5651 Content provider/hosting provider obligations within the scope, content removal – blocking access demands, violation of personal rights, brand/reputation protection, cyber attacks and data breaches with post-process management evidence detection And log storage policies are our main focus areas. For developers and businesses SaaS/PaaS contracts, EULA, open source license compliance, terms of service And privacy policies preparing; in the application/website life cycle KVKK–cookie policy–İYS We build their integration together.
Our working approachAfter a brief technical exploration to understand your product and business model, you classify your risks (content risk, data risk, contractual risk), a prioritized compliance roadmap Moderation rules, reporting/complaint flow, warning-removal procedure and recording–logging We aim to make our operations sustainable with our standards. In case of violation or emergency quick application packages (blocking access, precautionary measures, evidence detection) is activated; digital evidence timestamp And hash We plan its preservation with our methodologies.
Consumer Law
Defective goods/services, right of withdrawal, distance selling And subscription agreements in disputes between consumer and seller/supplier, especially to individuals as well as retail-e-commerce companies We offer scalable solutions. Our priority is to maintain document and communication records. rapid rights assessment clarify return/exchange/refund options; if possible mediation and conciliation to get results in a short time. On the commercial side, it organizes the return/warranty processes. standard operating procedures (SOP), preliminary information texts, return conditions, campaign rules And complaint management We integrate documents such as these into the corporate structure.
Concrete approachDuring the preliminary examination, we determine the type of defect (overt/latent), the means of proof, the statute of limitations, and the legal roadmap. In distance sales right of withdrawal boundaries, status of service performance, cargo–return obligations, warranty and service network The responsibilities of the seller and intermediary are examined in detail. The distribution of responsibilities in platform and marketplace models unfair condition inspection is carried out. If necessary Consumer Arbitration Committee/Consumer Court their applications, expert witness processes And enforcement proceedings We manage it completely.
Administrative Law
Administrative procedures, administrative sanctions and relations with public authorities We offer a fast and planned legal remedies framework for individuals and companies in the field. License and permit processes, audit reports, administrative finesagainst public procurement and regulatory agency decisions objection, annulment case And full remedy (compensation) action We operate the methods effectively. In administrative courts where the deadlines are strict, preliminary examination and time planning is critical; therefore, the application schedule, stay of execution strategy and evidence-defense set are clarified from the outset.
Our working approach: In the preliminary assessment, it analyzes the elements of legality of the administrative act (authority, form, reason, subject, purpose); procedural error, lack of justification, disproportionality And abuse of discretion We classify the reasons for cancellation such as: Objection/appeal to higher authorities internal solution tries its possibilities; if no results are obtained, immediately annulment case and when necessary full jurisdiction We resort to the method. Public tender In particular, it carries out the complaint-objection complaint system in accordance with the deadlines and based on technical documentation; competition, qualification and technical specifications We concretize their objections.
Consumer Law
Defective goods/services, right of withdrawal, distance selling And subscription agreements for individuals and businesses, especially in consumer-seller/supplier disputes scalable, fast We produce solutions. Our first goal is to keep records of documents and communications rapid rights assessment clarify return/exchange/refund options; if possible mediation–conciliation to get results in a short time. Organizing the return/warranty processes on the corporate side SOPs (standard operating procedures), preliminary information–return conditions, campaign rules And complaint management We integrate documents into the daily practices of the business.
Concrete approach: In the preliminary examination, the type of defect (obvious/hidden) of the product/service and the means of proof, statute of limitations – limitation periods and we determine the application method. In distance sales right of withdrawal boundaries, service performance and shipping–returns responsibilities, warranty and service network obligations are examined in detail. In marketplace-platform models seller–broker distribution of responsibility and unfair condition inspection is carried out. When necessary Consumer Arbitration Committee application is prepared; in case of exceeding the monetary limit Consumer Court case, expert And executive processes are managed end-to-end.
Internal Site Disputes
Apartment and site life, the use of common areas, dues and advance payments, management decisions and neighborly relations may frequently cause disputes. As Aksel Mediator & Law Firm Condominium Ownership Law (KMK), in the light of the management plan and established jurisprudence administrations as well as flat owners/tenants We offer practical, applicable, and fast solutions for seasonal use and short-term rentals (tourist rentals – Airbnb) in public housing and summer residences in Alanya. joint expense sharing And dues collection We provide effective process management on issues such as:
Membership Fees and Common Expenses: Common expense – advance accounts, delay compensation, enforcement proceedings, removal/cancellation of objection, payment plan and restructuring.
Management and Decisions: The procedure for the meeting of the condominium owners' council, call/quorum requirements, appointment/dismissal of administrators, annulment of board decisions (duration and license control).
Common Area Use: In areas such as pools, parking lots, roofs, terraces, gardens, warehouses prohibition of intervention, prevention of seizure, interim injunction.
Use of Independent Section: Noise, odor, visual pollution; misuse, short-term tourist rental, pet and renovation disputes.
Management Plan and Agreements: Management plan updating/adapting, business project, service contracts (security, cleaning, technical maintenance).
Neighborhood Law: Conflict management, compromise–mediation sessions, written agreements and compliance protocols.
Why Should You Choose Us?
Mediation-Focused Fast Results
Without unnecessarily bringing disputes to court, preliminary assessment–risk analysis–negotiation strategy We guide you quickly to a solution in the order of priority. Our mediation practice in Alanya makes the parties' priorities visible at an early stage, thus applicable and permanent We produce agreement texts. We plan session schedules in short cycles and keep written records of the offer-counteroffer processes. In case of necessity, we keep evidence and a timeline ready to transition to a litigation strategy. continuity Our goal is to Alanya mediation to maximize both time and cost advantage with its experience.
Transparent Process and Predictable Cost
From the first meeting onwards, we will understand the legal framework of the file, possible scenarios and budget projection We share clearly. The timeline, milestones, and division of responsibilities are presented to you as a written plan; progress is updated with regular reports. Compensation, expense items, and probability of success no surprises managed in a way that allows us to offer fixed or tiered fee options when necessary. This approach will help you make informed decisions. predictable cost And net benefit basis. Ultimately, transparency, trust, and measurability come together in the same file.
Local Expertise + National Standard
He knows the specific dynamics of Alanya's tourism, real estate, retail and service sectors closely; he uses this practical knowledge national jurisprudence and legislative standards We identify differences in regional practices early and resolve disputes before they escalate. practical, applicable We manage the file in steps. When necessary, we strengthen the evidentiary value of the file by collaborating with technical experts and experts. This way, we ensure that the file is compatible with local reality but valid nationwide We present a solution framework. In short, the balance of "local sensitivity + national quality" directly increases client satisfaction.
Technology-Enabled Communication and Tracking
Your files through secure digital platforms traceable We manage document sharing, appointments and reminders online. We communicate through multi-channel channels including WhatsApp, email and phone. quick response We offer a commitment. We transparently record every step taken in the process with minutes, protocols, and reports. We protect information integrity with data security measures and access authorizations in accordance with KVKK. This way, both Alanya lawyer You will feel the support closely and you will be able to follow every stage of your file instantly and securely.
Feedback from Our Customers
Contact us
Our address
Contact Form
Frequently Asked Questions
What is mediation and is it mandatory in every dispute?
Mediation is a method that allows parties to resolve disputes voluntarily and out of court. In business and commercial disputes, it is sometimes required as a condition of litigation. In Alanya, we manage the mediation application and session scheduling on your behalf.
How long does the mediation process take?
It varies depending on the scope of the case; simple disputes may require several sessions to resolve. During the initial meeting, we clearly share the timeline and potential scenarios.
How is pricing determined?
During the initial assessment, we offer a transparent fee plan based on the scope, duration, and risks involved. We recommend flat or tiered fee options whenever possible, and we'll inform you of the costs at the outset.
Is litigation or mediation more appropriate?
Our priority is mediation, which produces a swift and workable solution. However, if there are legal/technical requirements, we will prepare a litigation strategy. During the initial meeting, we will present a cost-time comparison of both options.
Why is KVKK compliance needed?
KVKK is a legal obligation and reputational safeguard for every business that processes personal data. We establish a sustainable compliance system through steps such as data inventory, disclosure documents, storage and destruction policies, and VERBIS registration.
What documents are required for e-commerce and platforms?
Terms of use, privacy/cookie policies, return/cancellation procedures, and vendor agreements are essential requirements. We also integrate 5651 obligations, content removal procedures, and a log policy set.
How do you proceed with consumer complaints?
The preliminary review determines the type of defect, the evidence, and the appropriate recourse (Arbitration Board/Court). We quickly move forward with sample petitions and settlement options for processes such as the right of withdrawal, refund, and subscription termination.
What do you do in case of disputes within the complex (condominium ownership)?
We provide guidance for disputes arising from dues collection, common area use, the annulment of board decisions, and short-term rentals. If necessary, we implement enforcement proceedings and precautionary measures.
Do you provide support in administrative fines and licensing procedures?
Yes. We prepare objections/appeals, annulment lawsuits, and stay of execution requests within the deadlines. We also manage the complaint and objection processes in public tenders.
How are appointments and document sharing done?
You can schedule an appointment by phone, email, or WhatsApp. We receive documents through secure digital channels and provide regular reporting throughout the process.